"Servers at Foxwoods fight rules on shoes" by Michael Melia | Associated Press, June 10, 2013
MASHANTUCKET, Conn. — Cheryl Haase has been serving cocktails for more than two decades, and the 52-year-old waitress says she has a list of foot ailments to prove it.
The miles she has walked carrying trays of drinks through the Foxwoods Resort Casino in high heels have sent her to chiropractors and podiatrists for injections to treat inflammation.
Now she and a union representing her fellow cocktail waitresses at the country’s largest casino are fighting for the servers to wear shoes of their own choosing. Many have worked at the casino since it opened in 1992, and some see proposed new requirements as a bid to push them out and make way for younger workers.
‘‘Most of us girls have been here for 20 years, 15 years. This job has really done a number on our feet and they know it,’’ Haase said.
The shoe dispute has bogged down talks for the waitresses’ first union contract at Foxwoods, a massive property in southeastern Connecticut that is owned and operated by the Mashantucket Pequot Tribal Nation. It is among a few key issues set for arbitration between the casino and Local 371 of the United Food and Commercial Workers Union, which represents about 365 Foxwoods workers including 200 beverage servers.
The casino yielded on a recently imposed requirement for 2-inch heels, but it is insisting that servers wear polishable black shoes, subject to approval by management, according to union representative Keri Hoehne and members. Servers could be exempted with a doctor’s note for up to a year, but would then have to resign or take another position.
A Foxwoods spokeswoman, Dale Wolbrink, said she would not comment on labor negotiations that she said should be considered private.
At Foxwoods, some cocktail waitresses sought out the union around 2009, partly because of their concerns that older workers were vulnerable. One turning point was the arrival of consultants who discussed with cocktail waitresses the high-heeled look that the casino was seeking, bartender Janet Cochran said.
‘‘That’s why we got the union in here. They were looking at the older people,’’ Cochran said.
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Also see: Playing a Couple of Hands at Foxwoods