"Business travelers are usually hurt less by such disruptions than people flying for vacation or personal reasons because airlines first help passengers with elite status"
Just think of the airplanes as the new Titanic.
They are financially were it not for the bag fee.
"United’s glitch shows reliance on technology; Airline aims to recover over the weekend" by Barbara Rodriguez and Scott Mayerowitz, Associated Press / June 19, 2011
CHICAGO — A five-hour computer outage that virtually shut down United Airlines Friday night and early yesterday is a stark reminder of how dependent airlines have become on technology....
Airlines rely on computers today more than ever. Reservations and customer service are largely automated, even flight paths are increasingly computer-generated. Most passengers are asked to check-in online, at airport kiosks or via mobile phone — not with an agent — and paper tickets are a thing of the past....
The airline still had no explanation yesterday afternoon for the outage. But things could have been much worse.
A blizzard in the Northeast wiped out more than 10,000 flights over three days in December. A mid-January storm led airlines to cancel nearly 9,000 flights....
Yeah, EXCEPT it is JUNE HERE!
Now, I know the Globe is still stuck in a deep freeze, but come on!!
That doesn’t mean affected travelers were happy.
And why should they be? If it is not the choice of sexual molestation or cancer-causing radiation from $canners it's something else.
Business travelers are usually hurt less by such disruptions than people flying for vacation or personal reasons because airlines first help passengers with elite status in frequent flier programs and those who bought more-expensive, unrestricted tickets....
On a typical day, United cancels 15 to 30 flights for reasons ranging from fog to maintenance problems or staffing shortages....
United canceled 31 flights....
Then this wasn't really news, was it?
--more--"
That's what I look like minutes after opening the Globe every morning.
Related: Airlines Bag Profits
